Tech operations notes: JRA website & membership functions

  • 07 Jan 2025 21:07
    Reply # 13447453 on 13446262

    Many, many thanks for taking such good care of this site! I really appreciate it

  • 04 Jan 2025 16:28
    Message # 13446262
    Anonymous member (Administrator)

    FYI, minor notes:

    1) THIS IS NOW FIXED -- As of January 3-4, 2025, our website firm WildApricot has a notice that there is a temporary problem with processing of automatic membership renewals.  WildApricot says those will be processed as soon as possible.  We are following the situation but can do little more.  If your membership is supposed to renew this week, maybe be patient. 

    2) On the Magazine's Index-2 page, three download links were broken (for issues 92-94). These are now fixed. 

    3) In late November 2024 I accidentally messed up the text of renewal emails automatically sent out from WildApricot. The text erroneously said cost was GBP 7 instead of correct 8, and also used the name of previous Membership Secretary.  Iain and Kevin fixed these, for which I'm very grateful. 

    4) Members continue to have occasional login problems, as have I.  My tips:

    *Don't use a VPN. (If you don't know what that is then you aren't using one.)

    *Clear browser cache occasionally, esp. if problems. 

    *12-character password is mandatory.  JRA has zero control over this. 

    *If nothing else works, email me and I can tell WildApricot to send you a password reset link, which sometimes takes a few hours to go out. 

    Last modified: 08 Jan 2025 16:00 | Anonymous member (Administrator)
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